SHIPPING INFORMATION

NEED YOUR ORDER BY THE 24TH OF DECEMBER?

Metro Delivery Cut Off:

NSW, VIC, ACT, QLD, SA, TAS: Order by 11:59 pm AEDT on 19th of December

WA: Order by 11:59 pm AEDT on 16th of December

NT: Order by 11:59 pm AEDT on 14th of December

Regional Delivery Cut Off:

NSW, VIC, ACT, QLD, SA, TAS: Order by 11:59 pm AEDT on 14th of December

WA: Order by 11:59 pm AEDT on 13th of December

NT: Order by 11:59 pm AEDT on 12th of December

Click & Collect

For orders later than the listed cut off dates Click & Collect is available. If your item is available in store follow the Click & Collect prompts in cart to purchase then pick up your order from the listed CAT store in time for the 24th!

Order by 2pm (local time) on Friday 24th of December to collect your order in time.

DELIVERY TIMEFRAMES

DELIVERY OPTION DELIVERY TIME ORDER OVER $99 ORDER UNDER $99
Australian Metropolitan Areas 1-3 Business Days FREE $10
Australian Rural Areas 4-7 Business Days FREE $10

DISCLAIMER

Delivery services do not run on National or State Public Holidays. Please allow for additional delivery time

WHERE DO YOU SHIP TO?

Cat Australia delivers Australia wide. To guarantee safe arrival of your order from Cat Australia, please specify a delivery address which will be manned during business. If no one is present to accept your delivery but a safe place to leave it is available, it will be left for you and the tracking will show “Delivered with Safe Drop”. If no safe place is available a card will be left for you and your parcel will be taken to the nearest Australia Post.
At Cat Australia we currently do 
NOT accept international orders.

DO YOU CHARGE A SHIPPING FEE?

Cat Australia charge a flat rate shipping fee of $10.  However, if your order is over $100 we offer 
FREE SHIPPING on standard delivery, no matter your location in Australia or how many pairs you decide to purchase.

WHEN CAN I EXPECT MY ORDER TO BE DELIVERED?

Cat Australia offers you SAME DAY DISPATCH for ALL orders placed before 11AM, this is purely dependent on stock availability. There may be instances where a product you have ordered is not in stock therefore the same day dispatch cannot be met, however you will be notified and we will endeavour to have your order dispatched in a timely manner.

All dispatch times exclude weekends, Cat Australia operates Monday to Friday from 9am to 5pm.

DELIVERY TIMES

Cat Australia orders are delivered via StarTrack and they target next day delivery to capital cities.

Delivery times to Metro areas may take 2 - 7 business days and Regional areas 4 – 7 business days for orders placed before 11am AEST. 

HOW DO I TRACK MY ORDER?

From the moment your order leaves our warehouse, you will receive an email notification confirming dispatch details where you will be allocated a tracking number and be advised of your allocated delivery service.
To track your order log into your account and select 'Track my Order' tab on the left hand side.